general terms and conditions of rental
terms and conditions
The following conditions govern the contractual relationship between the customer / traveler / guest (hereinafter called customer) and the landlord of the ancient cottages at the cathedral (hereinafter called the lessor). Upon booking, the customer accepts these conditions.
1. registration and completion of a contract of accommodation
With the registration (in writing or orally) the customer offers the lessor a binding contract of accomodation. The contract is fixed by either the lessor confirming the booking and the price to the customer which is based on the general terms and conditions or the Lübeck and Travemünde Marketing GmbH, a mediator between the customer and the lessor, confirms the booking and the benefits. (The agency conditions of Lübeck and Travemünde Marketing GmbH count additional.)
2. terms of payment
After conclusion of the contract the landlord is entitled to charge the total amount of costs incurred. The customer receives a confirmation = invoice which must be settled within 30 days before the rental and is paid by bank transfer (at least at the beginning of rental in case of last minute booking). Any additional costs will be paid on departure. If the agreed price for the indicated times is not paid and even not paid at the beginning of the service (e.g. last minute bookings), there is no more entitlement for the benefits.
The customer may withdraw from the contract at any time before the beginning of the rental. The resignation is effective on the date the landlord receives it in the written way. The admission of withdrawal must be signed by the landlord or it has to be confirmed by the rental agency Lübeck Travemünde Marketing GmbH likewise.
3.2. terms of cancellation:
- up to day 45 before start of rental 15 %
- up to day 31 before start of rental 25 %
- up to day 21 before start of rental 50 %
- up to day 11 before start of rental 80 %
after this 90 % of the agreed price of rental will be charged
Pets are not allowed in the cottages.
Smoking is prohibited.
5. severability clause
If any provision of these terms and conditions is or may become invalid, the validity of the remaining provisions will not be affected. The invalid provision shall be replaced by the statutory provision.
Jurisdiction is the hanseatic city of Lübeck.
We are available between 8 am to 4 pm during weekdays for telephone enquiries. All other questions by e-mail will be answered promptly.
Kath. Marien-Krankenhaus Lübeck gGmbH
23552 Lübeck / Germany
Telefon: +49 4 51 / 14 07 – 0
Telefax: +49 4 51 / 14 07 – 100
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